Miel Empire
Is Miel Empire back?
Yes. The official site is reopening with the original products and a redesigned ordering process. Our story.
Is this the official Miel Empire website?
Yes. mielempire.com is the brand’s official shop. We do not sell on marketplaces.
Where can I read Miel Empire reviews?
On the brand’s original Trustpilot profile. The Reviews page explains where they come from.
Orders and delivery
How is my order shipped?
Any order paid before 9 p.m. ships the next morning, Monday through Friday (no shipping on Saturdays or Sundays). You receive an email with your tracking number as soon as your parcel leaves.
How long does delivery take?
48 hours in mainland France after shipping, with La Poste.
How much does delivery cost?
[Champ à compléter par Miel Empire avant mise en ligne.]
Can I track my parcel?
Yes, from the link you receive by email or from your customer account, under Orders.
Discretion
Is the parcel discreet?
Yes. Plain packaging, with no mention of the contents or the brand on the outside.
Is my data protected?
It is used only to process your order. See the privacy policy.
Products
What is the difference between Black Horse Official and Black Horse VIP?
Two products from the same manufacturer: the Official in its black and gold stick, the VIP in its Extra version with a gold stick. The buying guide explains the differences in detail.
How can I spot a genuine Black Horse?
By the details on the packaging, and by ordering from the official site. The authenticity guide.
Are your products for men only?
This collection is designed for adult men. Sales are restricted to people of legal age.
Can I order a single stick?
Yes, every product is available individually.
Payment
Which payment methods do you accept?
[Champ à compléter par Miel Empire avant mise en ligne.]
Returns and support
Can I return a product?
For hygiene reasons, food products that have been unsealed cannot be taken back. An unopened product can be returned within 14 days. See Shipping and returns.
My parcel arrived damaged or incomplete.
Write to us within 48 hours with a photo, and we will send a replacement or issue a refund.
How can I reach you?
Through the contact page. We reply within 24 business hours.
Further reading
Honey composition, calories in a stick, men’s health: read our articles, with their sources, on the Miel Empire blog.